FAQS

I almost always am! ​ Please reach out to see if we are a fit in schedule, insurance & pricing, and more. 

This is a kind of complex question that we will talk about more in the consult call! The way I usually describe it is that when working with me as a nutrition provider we usually have a more focused goal of working on relationship to food and body, disordered eating, or a specific nutrition related health goal. 

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Either way, we often are working on very similar things, as the relationship to food and body is very interlaced with emotions, trauma, life history, and more. We will find what works best for you, and sometimes what works best for insurance.  This can also sometimes be determined by what other providers you already have, many of my clients have both a team of providers that includes at least a therapist and a nutrition provider, and I am happy to collaborate with your other providers.  Always feel free to contact with me to discuss the nuances of this more. 

Please note: I am able to take HSA cards that work like credit cards for all services. 

I can accept Premera, many BCBS plans that bill through Premera, Lifewise, First Choice and some Kaiser PPO plans. You will still need to contact your insurance provider and ask if they cover nutrition services or therapy services. ​

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I can instruct you on how to call your insurance to check for benefits, and see if you have therapy benefits, nutrition benefits, both, or neither. ​

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If you are wondering if you could bill my services as out-of-network I recommend contacting your insurance company and asking: 

-Do I have insurance coverage for mental health counseling? 

-Do I have insurance coverage for nutritional counseling, appointments, to see a Certified Nutritionist, or for dietary surveillance for prevention?

-Do I have a co-pay for these appointments? What is my deductible? 

-How many nutrition or mental health appointments do I get per year/lifetime?

- Do you reimburse an out-of-network Licensed Mental Health Counselor? Do you reimburse an out-of-network Certified Nutritionist? 

-Do I need a PCP referral for nutrition or mental health counseling appointments? 

- Do you only cover certain nutritional or health diagnoses? 

-Do you cover Telehealth (online) sessions? Do you reimburse at the same rate? Is this policy temporary due to COVID-19 (i.e. will these benefits end at any time)?

-Do you cover the procedure codes 97802 and 97803? Do you cover the diagnosis code Z71.3? Are these consider preventative? Does my deductible and co-pay apply with these diagnosis and procedure codes? 

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WHAT DOES BEING A "CLIENT CENTERED" PROVIDER MEAN?

​Simply put being a client centered provider means that I know each person has different goals for their relationship with food and body, and different things that are possible and realistic for them. I work with some people on healing relationship to body and food, some people on weight neutral care, and some people on harm reduction for eating disorders/weight loss attempts, and everything in between.  I aim to be inclusive of all viewpoints and bodies in my work and to work with you in your unique circumstances. 

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Getting a diagnosis for an eating disorder can be complicated and complex, and eating disorders are often different from how culture presents them or the DSM diagnoses them. Eating disorders happen in all different types of communities and in all different types of ways. Some people want a diagnosis, and some don't.  Eating disorders, disordered eating, and relationship to body and food all occurs on a spectrum, and we will work together to figure out where you fall on this spectrum, and what will be most helpful to you. And, if you're looking for help, chances are there's a reason. 

CAN I ONLY SEE YOU ONLINE?

All services are currently offered online through a HIPPA secure telehealth platform. 

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Upon resuming in-person services I hope to have office space in Everett, WA.

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My current schedule is Monday, Wednesday and Friday mornings and Tuesday and Thursday afternoons and evenings.  Available appointment times vary. Contact for more information on scheduling. 

The best way to make an appointment is to e-mail me at info@mekenziesutton.com or use one of the contact buttons on my website. It is helpful if you include what you're looking for/would like to work on, what insurance you are hoping to use, if you are requesting a sliding scale spot, what your ideal appointment times are, and any other information you feel comfortable sharing. Then, I can send you some screening questions and we can get our free 15- minute video consultation call set up. 

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I no longer return new client inquiries on my business number. Please e-mail to inquire about services.